The CELPIP Preparation Program is designed for students with a High Beginner (CLB 4) to Intermediate (CLB 7) level of English, or equivalent (see table below). Students lower than this should not register.
Get a Canadian Languages Benchmark (CLB) Assessment to determine your English level in Reading and Listening.
Register at: https://www.clb-osa.ca/home.
Results are emailed to you from the CLB-OSA site. When received, forward the score to ELS for admittance to the program.
One Time Registration Fee: $25
Written notice of withdrawal or dismissal may be delivered in any manner, provided that a receipt or other verification is available that indicates the date on which the notice is delivered.
The application fee is non-refundable. The only exception is for situations where a student does, not meet our minimum admission requirements.
The refund to which a student is entitled is calculated on the total tuition fees due under the contract. Where total tuition fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date, and a student may be required to make up for monies due under the contract.
All tuition due under contract will be refunded if visa is denied so long as (A) student informs ELS Language Centers within a reasonable period; (B) student provides ELS Language Centers with written verification from Canadian Immigration that visa has been denied.
If written notice of withdrawal is received by the institution within seven days after the contract is made, and before the commencement of the period of instruction specified in the contract, the institution may retain 5% of the total tuition and fees due under the contract to a maximum of $250.
If written notice of withdrawal is received by the institution 30 days or more before the commencement of the period of instruction specified in the contract and more than seven days after the contract was made, the institution may retain 10% of total tuition only due under the contract to a maximum of $1,000.
Subject to Section 5 above, if written notice of withdrawal is received by the institution less than 30 days before the commencement of the period of instruction specified in the contract, and more than seven days after the contract was made, the institution may retain 20% of the total tuition only, due under the contract to a maximum of $1,300.
If written notice of withdrawal is received by the institution or a student is dismissed before 10% of the period of instruction specified in the contract has elapsed, the institution may retain 30% of the tuition due under the contract.
If written notice of withdrawal is received by the institution or a student is dismissed after 10% and before 30% of the period of instruction specified in the contract has elapsed, the institution may retain 50% of the tuition due under the contract.
If a student withdraws or is dismissed after 30% of the period of instruction specified in the contract has elapsed, no refund is required.
Where a student did not meet the institutional and/or program specific minimum requirements for admission through no misrepresentation or fault of their own, the institution must refund all tuition and fees paid under the contract, less the applicable non-refundable student applicationor registration fee.
Deferrals, postponements, and mid-course breaks (maximum 12 weeks) will be granted provided ELS Language Centers receives a written request at least 30 days prior to commencement and may be subject to a $100 administration fee.
A student who violates Canadian Law or ELS Language Center rules and regulations may be dismissed from all ELS Language Centers programs.
Where a student withdraws or is dismissed from their program, they are entitled to 100% refund of any as yet to be received consumables that have been pre-paid.
Refunds owed to students must be paid within 30 days of the institution receiving written notification of withdrawal and all required supporting documentation, or within 30 days of an institution’s written notice of dismissal.
Refunds are payable to the individual or agency that remitted the original payment to ELS.
All fees are non-transferable.
Course Transfer Policy
Students are required to give at least two weeks’ notice of intent to transfer between courses. All course transfer requests must be made in writing, no later than the end of the second week of the session, and submitted to the Academic Director. Requests made after week two will be granted at the end of the session following that in which notice is given. No refund for a course transfer will be given for any session that has already started. No refund will be given for a course transfer if a student is in his or her first 12 weeks of study. 50% of the tuition difference between courses will be refunded, subject to proper notification as described above, if the student has completed his or her first 12 weeks of study.
Dispute Resolution Policy
The Center Director will accept written descriptions of all disputes. If the Center Director is absent or is named in a complaint, the student must provide the complaint to the Managing Director of ELS Language Centers, Canada. All disputes will be addressed and written reasons for a determination will be provided within 10 business days of receipt of the complaint. If the student is not satisfied with the determination, they are invited to contact Languages Canada at firstname.lastname@example.org. Students may be represented by an agent or a lawyer and will not be subject to any form of retaliation as a result of filing a complaint. In the case of ELS Vancouver, if a current or past student enrolled in an approved program is dissatisfied with the determination and has been misled by the institution regarding any significant aspect of that program, he or she may file a complaint with the Private Training Institutions Branch at www.privatetraininginstitutionsbranch.bc.ca.
Payment of Fees
ELS EDUCATIONAL SERVICES CANADA INC.
Bank of Montreal Main Office, First Bank Tower
595 Burrard Street, Vancouver, B.C. V7X 1L7
Tel: (604) 665-7033
SWIFT #: BOFMCAM2
Institution number: 001 Transit number: 00040
CAD$ Account number: 00040 1747 151
Pay by credit card at www.flywire.com/pay/els.
more information on designated learning institutes at: www.cic.gc.ca/english/study/index.asp.
COVID Safety procedures and Policies
ELS Language Centers in Vancouver and Toronto has developed and implemented operational plans following strict COVID-19 protocols as per Canadian federal, provincial, and local public health authorities:
- Offering ongoing mental and physical health, anti-racism, anti-bullying, and COVID-19 stigma supports
- Mitigating social barriers to support student compliance with individual COVID-19 infection control practices
- Continuing to share reliable Public Health information and updates about COVID-19
- Offering students language supports for medical and health information
- Following strict COVID-19 protocols as per federal, provincial, and local public health authorities for our ELS Vancouver and ELS Toronto language centres that include:
- Incorporating the procedures and policies as outlined in the Languages Canada document, COVID-19 Guidelines for Operation of Private Language Schools. This includes specific guidelines regarding:
- Roles & responsibilities of staff at our language centres,
- Monitoring of staff & students,
- Physical distancing,
- Staff & student hygiene,
- Personal Protective Equipment (PPE),
- Protecting mental health, and
- Handling an outbreak on school premises.
- Offering small group classes with physical distancing
- Posting signage to remind everyone about room capacity/social distancing
- Making the wearing of masks mandatory
- Encouraging frequent use of handwashing and sanitizer stations
- Posting Public Health advisories and information updates
- Using additional air filtration systems where possible
- Offering international students, the option to switch to online learning in the event of an outbreak or a change in Public Health guidelines